Ticketmaster to clarify prices before checkout after Oasis fiasco prompted investigation
Ticketmaster has agreed to provide clearer ticket pricing details after being probed by the UK’s Competition and Markets Authority (CMA) after the Oasis ticketing fiasco.
Ticketmaster has agreed to implement a series of changes aimed at improving transparency for music fans, following a formal investigation by the UK’s Competition and Markets Authority (CMA).
The probe, which scrutinised how ticketing information is presented on Ticketmaster’s platform, concluded with a commitment from the company to provide clearer pricing and more detailed descriptions of ticket offerings. The move comes amid growing pressure on ticketing giants to address fan frustration over hidden fees, vague seating details, and confusing upgrade options - issues that have intensified around high-demand events like the Oasis Live '25 Tour.
The US-owned company was warned it could have breached UK and European laws over the inflated prices with some tickets for the Britpop legends' reunion raising from £135 to £350.
More than 900,000 tickets were sold to the comeback tour, while many faced lengthy queues and failed to get tickets. What's more, thousands of fans had their tickets cancelled after a crackdown on bots.
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