The company made a mistake, the company apologized. Case closed.
The closed captioning company, responsible for identifying Zooey Deschanel as a key suspect in the Boston bombing, has issued an apology. The closed captioning mishap raised mild uproar last week. It was clear that it had just been a mistake, of course, and that Deschanel wasn’t actually a suspect. The real suspect was 19-year-old college student Dzhokhar Tsarnaev, who later was arrested and hospitalized. Most people found the blunder, supposedly made by Fox 4, a Fort Worth-based affiliate of Fox News, awkward, if anything. Zooey herself just tweeted one line about the whole incident: “Whoa! Epic closed captioning FAIL!”
The network, however, was embarrassed and scrambled to find the person, or persons responsible. Turns out it was the closed captioning service. Now the company, Kansas-based Lawrence, Caption Solutions has issued an apology, saying that it and its captioner “deeply regret” the mistake. Company president Kala J. Patterson said in a statement issued Tuesday they “sincerely apologize for this error.”
Somehow, from that statement we get the feeling that the captioner in question isn’t having the best time at work right now. Miss Deschanel hasn’t issued any further comments. Bottom line: the investigation is still ongoing, but Zooey Deschanel is decidedly not a terrorist. Move along, nothing to see here.
Deschanel was named by mistake and the captioner subsequently apologised.