It’s all very embarrassing for Pizza chain Papa John’s; an inadvertent phone call led to racist conversation being left as a voicemail. Of course, the staff members in question have been sacked, but the company’s CEO, John Schnatter, still has to show contrition.

He posted, on the company’s Facebook page:"Friends, I am extremely concerned to learn about the reprehensible language used by two former employees in one of our restaurants," the Facebook post stated. "Their thinking and actions defy both my personal and the company's values, and everything for which this company stands." The phone call was uploaded to YouTube, and the awful language is there for everyone to see. "I guess that's the only requirement for being a [insert N-word] in Sanford," said one of the staff members. "Yeah, they give me five bucks there -- fine outstanding African-American gentleman of the community," he adds. "My heartfelt apology goes out to the customer involved, his family and our community at large. I am very sorry that anyone would be exposed to these hurtful and painful words by any person involved in any way with our company," Schnatter said.

This isn’t the first time someone working for the company has been in trouble for this type of offence. In January 2012, a customer was described on a paper receipt as "Lady Chink Eyes" by a Papa John's employee in New York City.

Papa JOhnsForced contrition - John Schnatter says sorry