Bbc U-turn On Refunds For Strictly Come Dancing Voters
16 December 2008
Bbc U-turn On Refunds For Strictly Come Dancing Voters
The BBC has confirmed that it will offer refunds to viewers disgruntled with the outcome of the Strictly Come Dancing semi-final.
Lisa Snowdon, Rachel Stevens and Tom Chambers all progressed to the final show after producers decided to put everyone through when two of the couples were left tied after the judges' scoring.
That meant that whatever happened in the audience vote, Chambers and his dancing partner Camilla Dallerup would have had to face the dance-off and that was deemed to be "unfair" by the show's producers.
Almost 1,800 people complained over the scoring mix-up and the BBC has promised a review of the system to prevent future anomalies.
The corporation had earlier said viewers' vote would be included in the final show next Saturday and there would be no refunds.
But speaking to the dance show's spin-off programme It Takes Two, BBC head of entertainment production Jon Beazley clarified move implemented for unhappy viewers.
"[Saturday's] votes will count and that's really important. They have been registered on Saturday and will roll forward," he explained.
"What's also important to say as well is that if somebody is really unhappy about that and they feel very strongly that they want to have a refund from their voting last Saturday, then we will refund that call cost."
A BBC statement later confirmed that the combined scores of the judges and the audience will be carried over to the first show of the final.
"This was confirmed by an independent adjudicator as the fairest option," a statement explained.
In the interests of transparency, the BBC will take the "unprecedented step" of revealing the marks allocated during last Saturday's audience vote, it added.
Snowdon and her partner Brendan Cole, and Stevens and partner Vincent Simone each earned 75 marks from a possible 80 after the ballroom dance, meaning each couple earned three points ahead of the audience vote.
Chambers and Dallerup only earned one, meaning that even if the Holby City actor had won the audience vote, he would have been unable to avoid a place in the dance-off.
Details of how to claim refunds will be available on the Strictly Come Dancing Website on Tuesday.
Lisa Snowdon, Rachel Stevens and Tom Chambers all progressed to the final show after producers decided to put everyone through when two of the couples were left tied after the judges' scoring.
That meant that whatever happened in the audience vote, Chambers and his dancing partner Camilla Dallerup would have had to face the dance-off and that was deemed to be "unfair" by the show's producers.
Almost 1,800 people complained over the scoring mix-up and the BBC has promised a review of the system to prevent future anomalies.
The corporation had earlier said viewers' vote would be included in the final show next Saturday and there would be no refunds.
But speaking to the dance show's spin-off programme It Takes Two, BBC head of entertainment production Jon Beazley clarified move implemented for unhappy viewers.
"[Saturday's] votes will count and that's really important. They have been registered on Saturday and will roll forward," he explained.
"What's also important to say as well is that if somebody is really unhappy about that and they feel very strongly that they want to have a refund from their voting last Saturday, then we will refund that call cost."
A BBC statement later confirmed that the combined scores of the judges and the audience will be carried over to the first show of the final.
"This was confirmed by an independent adjudicator as the fairest option," a statement explained.
In the interests of transparency, the BBC will take the "unprecedented step" of revealing the marks allocated during last Saturday's audience vote, it added.
Snowdon and her partner Brendan Cole, and Stevens and partner Vincent Simone each earned 75 marks from a possible 80 after the ballroom dance, meaning each couple earned three points ahead of the audience vote.
Chambers and Dallerup only earned one, meaning that even if the Holby City actor had won the audience vote, he would have been unable to avoid a place in the dance-off.
Details of how to claim refunds will be available on the Strictly Come Dancing Website on Tuesday.
16/12/2008 09:43:53
Contactmusic
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