Nicola Roberts and her boyfriend Charlie Fennell arrive at the Hammersmith Apollo to watch a Florence and the Machine gig. However, staff at the concert had no idea who Nicola was, when her chauffeur driven car pulled up at the VIP entrance. After 10 embarrassing minutes, her driver was told she could not be driven into the entrance, and would have to buy her own tickets to the concert! So her driver ran inside the venue and purchased two tickets on her behalf, before returning to the car and handing them over. Nicola and Charlie then had to walk into the venue, just like the paying members of the public.